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This typically stems from driver issues unless your screen suffered catastrophic damage. You may need to restart your Surface device to complete the process. This should reinstall the Microsoft ACPI-Compliant Control Method Battery driver. Step 4: Once it’s removed, click Action on the toolbar followed by Scan for hardware changes on the drop-down menu. Step 3: Right-click on Microsoft ACPI-Compliant Control Method Battery and select Uninstall on the pop-up menu. Step 1: Right-click on the Start button and select Device Manager from the menu. If the cable isn’t connected correctly, the brick won’t receive power from the electrical socket.Īnother option is to reinstall the battery driver in Windows 10:

Make sure the power cable is firmly seated in the power brick.

Grab a 65-watt power supply if you need the additional USB port. You’ll need a power adapter supporting 60 watts and USB-C PD 2.0 to bypass the standard Surface Connect method.

Plug the power adapter into a different source, like another wall outlet.

Unplug the power adapter from your Surface device, rotate the connector 180 degrees, and reconnect.

If that doesn’t work, here are a few other possible fixes: Step 6: Reconnect the power supply to the Surface Connect port and then connect to the electrical outlet. Step 5: Clean all connections with a soft cloth. Step 2: Disconnect the power adapter from the electrical outlet.

Step 1: Disconnect the power adapter from the Surface Connect port.

There may be a bad connection, or it simply needs a reset. The first solution is to check your power adapter. Hardware issues Your Surface won’t charge If you need help with unresponsive touchscreens, dimming screens, Wi-Fi connectivity issues or more, the solution is here. No matter how well-made it and its predecessor are, nothing lasts forever, and you’ll need to troubleshoot eventually.įortunately, there are some steps you can follow to try and fix any issues that commonly arise with the Surface Pro 7 (and other Windows and Surface laptops). It contained several changes from earlier models, including 10th-generation Intel processors and USB-C connectivity. Fitbit Versa 3īack in October of 2019, Microsoft released its Surface 7 Pro.